Privacy policy
Your privacy matters to us. This policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our products and services.
By accessing this website, you agree to the terms set out below.
1. About Krevanta Systems
Krevanta Systems designs, manufactures, supplies and installs industrial laundry solutions for hospitals, hotels, pharmaceutical facilities, educational institutions, commercial laundries and other industrial applications. Our services include industrial laundry equipment, barrier washer extractors, washer extractors, tumble dryers, flatwork ironers, steam boilers, water treatment systems, turnkey laundry projects, project planning and consultancy, installation and commissioning, and annual maintenance services.
2. Information we collect
Personal information
Name, company name, designation, email address, phone number, city, state and country.
Business information
When you request a quotation or project consultation we may collect industry type, project details, laundry capacity, number of beds, number of hotel rooms, utility requirements, budget information, architectural drawings, technical specifications and project timeline.
Technical information
Our website may automatically collect your IP address, browser type, operating system, device information, pages visited, time spent on the site, referral sources, cookies and analytics data.
3. How we use your information
- Responding to your enquiries and preparing quotations
- Providing engineering consultation and designing customised laundry solutions
- Preparing equipment recommendations and project reports
- Sending brochures and technical documents you have asked for
- Improving our products, services and website functionality
- Conducting customer satisfaction surveys
- Complying with legal obligations
4. Customised project planning
When you submit a project planning form we may use the information to prepare capacity calculations, utility requirement estimates, equipment recommendations, budgetary proposals, preliminary plant layout suggestions and technical consultation reports. These are provided for planning purposes only and may require further engineering evaluation before implementation.
5. Cookies
We use cookies to improve your browsing experience, remember preferences, measure traffic and analyse visitor behaviour. You may disable cookies in your browser settings, although some features of the site may then not work properly.
6. Marketing communications
With your consent we may send product updates, technical articles, industry news, case studies, product catalogues, webinar invitations, event information and promotional offers. You can unsubscribe at any time using the link in our emails or by contacting us directly.
7. Sharing of information
We do not sell, rent or trade your personal information. Information may be shared only with authorised employees, service providers assisting in website operations, logistics partners for deliveries, installation partners, and legal authorities where required by law. All third-party partners are expected to maintain appropriate confidentiality and security standards.
8. Data security
We implement reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure. No method of electronic transmission or storage can be guaranteed to be completely secure.
9. Data retention
We retain personal and business information only for as long as necessary to respond to enquiries, complete projects, fulfil contractual obligations, maintain service records and comply with legal and regulatory requirements. When information is no longer required it is securely deleted or anonymised.
10. Your rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
- Restrict or object to certain processing activities
- Request a copy of the personal data you have provided to us
To exercise these rights, contact us using the details below.
11. Third-party websites
Our website may link to third-party sites for your convenience. We are not responsible for their privacy practices, security or content, and we encourage you to review their policies before providing personal information.
12. Children's privacy
Our website and services are intended for business users and are not directed toward children under the age of 18. We do not knowingly collect personal information from children.
13. International visitors
If you access our website from outside India, your information may be processed and stored in India or other jurisdictions where our service providers operate, subject to applicable legal safeguards.
14. Changes to this policy
We may update this policy periodically to reflect changes in our practices, legal requirements or website functionality. The updated version will be posted on this page with a revised effective date.
15. Contact us
Krevanta Systems Pvt. Ltd., D22, First Floor-B, Durga Industrial Park, Rajender Nagar Metro Station, Ghaziabad, Uttar Pradesh 201005, India.